{"id":2174,"date":"2023-04-13T17:46:06","date_gmt":"2023-04-13T17:46:06","guid":{"rendered":"https:\/\/emit-services.com\/?page_id=2174"},"modified":"2026-03-01T13:55:36","modified_gmt":"2026-03-01T13:55:36","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/emit-services.com\/en\/terms-and-conditions-of-sale\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"
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Terms and Conditions\u00a0<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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https:\/\/emit-services.com<\/span><\/p>

powered \/ DMV-MICE e.V.<\/span><\/p>

\u00a0DMV-MICE e.V.\u00a0 Zum Bahnhof 21 \u2013 31311 Uetze \u2013 Germany<\/span><\/p>

Board of Directors: Dr Abdelaziz Aabadi & Heinrich Komp<\/span><\/p>

Phone: +49 5173 9248453\u00a0\u00a0<\/span><\/p>

E-Mail: dmv.mice@gmail.com<\/span><\/p>

Registered in the Association Register at the District Court of Hildesheim: VR 201089<\/span><\/p>

Burgdorf Tax Authority
<\/span> VAT number: DE 307860833<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Recognized as a non-profit organization in Germany in accordance with the German Fiscal Code (AO).<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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EMIT-Services \/ DMV-MICE e.V. is supported by Google for Nonprofits as well as by various national and international institutional initiatives.<\/p>

IMPORTANT: Only the German version of the general terms and conditions is valid.<\/span><\/p>

DMV-MICE e.V. offers on its platforms - in particular via<\/span> www.emit-services.com<\/span><\/a> - a diversity of offers, including innovative event formats and sustainable travel. The association is a member of the TSS Group, Germany's largest travel agency network, based in Dresden:<\/span> http:\/\/www.tss-group.eu<\/span><\/a>.<\/span><\/p>

It also works with national and international partners specializing in ecological and responsible travel, as well as with DMCs (Destination Management Companies). DMV-MICE e.V. has positioned itself as a committed player in the field of innovative initiatives with a strong social and environmental impact.<\/span><\/p>

The members and board of DMV-MICE e.V. - travel professionals, event organizers, digital, media and communications experts from Morocco, Germany and other countries - pool their skills to develop sustainable, community-oriented offers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Support and charitable purposes<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0EMIT-Services is a non-profit initiative run by DMV-MICE e.V. and has no commercial objectives. It is supported by the <\/span>Google for Nonprofits<\/span><\/i>with the aim of raising the profile of social and solidarity-based projects and content. This support is used in accordance with the principles of general interest and exclusively in the service of the association's statutory objectives.<\/span><\/p>

Thank you for visiting our sites and for your interest in our initiatives.<\/span><\/p>

Any person, organization or collective may use the services offered by EMIT-Services \/ DMV-MICE e.V. for personal, professional, associative or educational purposes. Access to these services is subject to the present terms and conditions.<\/p>

DMV-MICE e.V. is a recognized non-profit organization, acting as an incubator for start-ups in Morocco, Europe and Africa. The association also acts as a financial intermediary and supports employment, inclusion and solidarity-based economic development policies in these regions.<\/p>

All revenues generated by sales are fully reinvested to support social entrepreneurship, the solidarity economy, training and other non-profit projects in Germany, Morocco and partner countries.<\/p>

EMIT-Services \/ DMV-MICE e.V. attaches great importance to fair, transparent and responsible contractual relations, as well as to full and fair information for its customers, partners and beneficiaries. We are committed to ethics, social responsibility and financial transparency.<\/p>

As part of this approach, EMIT-Services \/ DMV-MICE e.V. actively promotes environmentally-friendly practices and strives to reduce the carbon footprint of its activities, notably by choosing committed partners, voluntarily offsetting emissions and raising participants' awareness of sustainable development issues.<\/p>

In addition to sections 651a to 651y of the German Civil Code (BGB) and sections 250 and 252 of the Introductory Act to the BGB (EGBGB), the following provisions form an integral part of the package travel contract between the customer and EMIT-Services \/ DMV-MICE e.V..<\/p>

We invite all stakeholders to contribute to this collective dynamic by supporting inclusion, solidarity and the preservation of natural resources.<\/p>

DMV-MICE e.V. \u2013 Allgemeine Gesch\u00e4ftsbedingungen \u2013 Stand 10. Januar 2024<\/strong><\/p>

IMPORTANT: Only the German version of the general terms and conditions is valid.<\/strong><\/h6>
WICHTIG: Nur die deutsche Version der Allgemeinen Gesch\u00e4ftsbedingungen ist verbindlich.<\/strong><\/h6>
IMPORTANT: Only the German version of the Terms and Conditions is legally binding.<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Conclusion of travel contract<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Conclusion of the package tour contract \/ Responsibility for co-travellers<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1.1. Reservations can be made in writing via your travel agency, directly by telephone, e-mail or online with EMIT-Services \/ DMV-MICE e.V. By submitting your reservation, you are making a binding offer to EMIT-Services \/ DMV-MICE e.V. to enter into a travel contract.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As a non-profit organization, DMV-MICE e.V. has no commercial objectives. It acts as a committed organization, serving the common good by offering responsible, sustainable travel.<\/p>

The following conditions apply to all reservations:<\/p>

a)<\/strong> The basis of the offer is the trip description and all additional information available at the time of booking.<\/p>

b)<\/strong> If you book for other participants, you agree to be responsible for their contractual obligations as well as your own, provided you have accepted this responsibility in a separate, express declaration.<\/p>

c)<\/strong> If the content of the travel confirmation differs from that of your request, this constitutes a new offer from EMIT-Services \/ DMV-MICE e.V., valid for ten days. The contract is concluded on this new basis if you accept the offer by explicit declaration or payment within the stipulated period, after having been informed of the change and of the provider's pre-contractual obligations.<\/p>

d)<\/strong> The pre-contractual information provided by EMIT-Services \/ DMV-MICE e.V. concerning the essential characteristics of the services, the price, any additional costs, the payment terms, the minimum number of participants and the cancellation conditions (in accordance with article 250 \u00a7 3, numbers 1, 3 to 5 and 7 of the EGBGB) becomes an integral part of the contract, unless explicitly agreed otherwise between the parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1.2. For reservations made online, the following provisions apply:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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a)<\/strong> By submitting a booking (travel request), the customer is making a binding offer to the tour operator to enter into a package travel contract.<\/p>

b)<\/strong> The contract is concluded upon receipt by the customer of the travel confirmation issued by the tour operator. This confirmation is sent to the customer immediately after conclusion of the contract, or within a reasonable period of time, on a durable support<\/strong> (for example, by e-mail or on paper), in such a way as to enable him to keep it unchanged and to consult it for an appropriate period of time. If the contract is concluded in simultaneous physical presence or outside the tour operator's premises, the customer may request a confirmation in paper version<\/strong>in accordance with article 250 \u00a7 6 paragraph 1 sentence 2 EGBGB.<\/p>

c)<\/strong> The electronic booking process is explained clearly and progressively in the dedicated interface.<\/p>

d)<\/strong> At any time before the reservation is sent, customers can check, modify or delete their entries, or completely reset the form. The corresponding functions are clearly indicated.<\/p>

e)<\/strong> The languages available for the conclusion of the contract are specified during the booking process.<\/p>

f)<\/strong> When the contractual text is retained by the tour operator, the customer is informed of this, as well as the possibility of accessing it at a later date.<\/p>

g)<\/strong> By clicking on the \"Reservation with payment obligation\"<\/strong> (or any equivalent wording), the customer submits a legally binding offer to conclude the package travel contract.<\/p>

h)<\/strong> Receipt of the booking request is confirmed immediately by electronic means. imm\u00e9diatement par voie \u00e9lectronique<\/strong>However, this confirmation does not yet constitute acceptance of the contract.<\/strong>.<\/p>

i)<\/strong> The contract is deemed concluded only upon receipt of the travel confirmation by the customer on a durable medium.<\/p>

j)<\/strong> If the travel confirmation is displayed immediately on the screen after the booking is submitted,<\/strong>the contract is deemed to have been concluded at that moment. In this case, a separate confirmation of receipt pursuant to point h) is not required, is not required,<\/strong> provided that the customer has the possibility to save or print this confirmation on a durable medium.<\/strong> The validity of the contract is not dependent on the customer's actual use of these saving or printing functions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1.3 No right of withdrawal for package travel contracts concluded at a distance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The tour operator informs that, in accordance with legal provisions (\u00a7\u00a7\u202f312 para.\u202f7, 312g para.\u202f2 sentence\u202f1 no.\u202f9 of the German Civil Code \u2013 BGB),\u00a0there is no right of withdrawal<\/strong>\u00a0for package\u00a0travel contracts<\/strong>\u00a0concluded at a distance, as defined in \u00a7\u00a7\u202f651a and 651c BGB. This includes contracts concluded by post, catalogue, telephone, WhatsApp, email, SMS, as well as via audiovisual services, telemedia, and online platforms.<\/p>

Only the statutory\u00a0the statutory rights of cancellation or termination apply,<\/strong>\u00a0in particular\u00a0in particular the right of withdrawal under \u00a7\u202f651h BGB<\/strong>\u00a0(see also section\u202f5 of these General Terms and Conditions).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Payment<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2.1<\/strong> The tour operator may only request or accept payment for the package tour before completion if a valid financial protection agreement is in place and the client has received a clear, understandable, and prominently displayed protection certificate<\/strong>including the name and contact details of the guarantor.<\/p>

Payment becomes due four weeks prior to departure,<\/strong>provided that the protection certificate has been issued and the tour operator\u2019s right of withdrawal under section 7 no longer applies.<\/p>

2.2<\/strong> If the client fails to pay the deposit and\/or final balance by the agreed deadlines \u2014 although the tour operator is able and ready to deliver the contracted services, has fulfilled all legal information obligations, and no (legal or contractual) right of retention has been invoked the tour operator may, after an<\/strong>unsuccessful reminder with deadline, terminate the package travel contract and charge<\/strong> terminate the package travel contract and charge cancellation fees in accordance with sections 4.2 to 4.5.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Changes to the contract before departure (excluding the travel price)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3. Changes to the contract before departure (excluding the travel price)<\/strong><\/p>

3.1<\/strong> Changes affecting essential features of the travel services that occur after the contract has been concluded \u2014 and are not caused in bad faith by the tour operator \u2014 are permitted before departure, provided they are minor and do not alter the overall character of the trip.<\/p>

3.2<\/strong> The tour operator undertakes to inform the customer immediately, as soon as the reason for the change becomes known, on a durable medium (e.g., email, SMS, WhatsApp, or voice message), in a clear, understandable, and visible manner.<\/p>

3.3<\/strong> In the event of a substantial change to an essential element of the travel contract or the inability to fulfill specific conditions requested by the customer and included in the contract, the customer has the right, within a reasonable deadline set by the tour operator at the time of the change notification, to:<\/p>